ONLINE RETURN POLICY


We hope that you love the items that you buy from us, but sometimes it doesn't feel right.
We exchange within 14 days of receipt of your online order.

We will attend to your return as soon as possible, however please allow
up to 7 business days for your return to be processed.

For hygienic reasons pierced jewellery cannot be returned or exchanged unless faulty.




HERE ARE THE TERMS


#1 Within 14 days of receipt of your online order, email customerservice@sainakoohnavard.com and indicate the return reason.
Indicate if you want an exchange, return or refund.

#2 SAINA KOOHNAVARD is not responsible for any shipping costs in the case of international or European purchases,
unless otherwise agreed with SAINA KOOHNAVARD jewellery.

#3 SAINA KOOHNAVARD is not responsible for return items that are lost or damaged during shipping.

#4 If returning faulty items, please describe the matter via email and we will get back to you as soon as we can.



If you have any further inquiries, please direct these to customerservice@sainakoohnavard.com
SAINA KOOHNAVARD is a womenswear and jewellery label based in Borås, Sweden. The label celebrates playfulness in material and cuts as well as the examination of their traditional use.

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